Edinburgh Outdoor Wear Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.0
- Return Policy4.5
- Shipping & Delivery5.0
- Customer Service5.0
Recent Customer Reviews (4)
Ute Kuefer
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Théodore St-Jacques
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Brigitte Furst
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Marian Crosby
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Edinburgh Outdoor Wear Pros & Cons
Pros
1
Quality Products: Edinburgh Outdoor Wear offers high-quality outdoor gear, including waterproof jackets, insulated pants, and hiking boots.
2
Durability: Their products are known for their durability, designed to withstand harsh weather conditions.
3
Customer Service: The company provides excellent customer service, with a responsive support team and a hassle-free return policy.
4
Sustainability: Edinburgh Outdoor Wear emphasizes sustainability by using eco-friendly materials and practices.
CONS
1
Limited Brand Recognition: The brand may not be as well-known as some other outdoor gear companies, which could affect customer trust.
2
Higher Prices: Edinburgh Outdoor Wear's products are generally priced higher than those of some competitors, which might be a deterrent for budget-conscious consumers.
3
Limited Product Range: The website may not offer as wide a range of products as larger outdoor gear retailers, which could limit options for some customers.
Edinburgh Outdoor Wear Features and Benefits
Features
Extensive Product Range
Offers a wide variety of outdoor clothing and gear, including country shirts, wax jackets, caps, bodywarmers, fleeces, jackets, coats, shirts, softshell jackets, sweatshirts, t-shirts, and trousers for men, women, and children.
Quality Brands
Features its own range of quality country clothing, as well as products from leading brands like Mountain Equipment, Arc’Teryx, Patagonia, and The North Face.
Customer Service
Provides responsive and helpful customer service, with a focus on resolving issues promptly. However, there have been mixed reviews regarding customer support, with some users experiencing delays in responses and unprofessional communication.
Delivery and Returns
Offers standard delivery within the UK and Ireland, with international delivery available on an individual basis. Returns are accepted, but the customer is responsible for return postage costs and ensuring the item is in stock condition.
Events and Shows
Participates in various events such as agricultural shows, game fairs, and country events across the UK, Ireland, and Europe.
Accessibility
The store is fully DDA accessible with a lift available, making it convenient for customers with disabilities.
In-Store Services
Offers free in-store services like boot and rucksack fittings, as well as kit talks for clubs preparing for expeditions.
Payment Options
Accepts payment through debit/credit cards or PayPal, ensuring secure transactions.
Product Care
Provides detailed product care information to help customers maintain their outdoor gear.
Brand Commitment
Edinburgh Outdoor Wear prioritizes customer satisfaction and goes the extra mile to ensure a positive experience, as evident from some positive reviews.
Quality Products
Edinburgh Outdoor Wear offers high-quality outdoor gear, including waterproof jackets, insulated pants, and hiking boots.
Durability
Their products are known for their durability, designed to withstand harsh weather conditions.
Sustainability
Edinburgh Outdoor Wear emphasizes sustainability by using eco-friendly materials and practices.